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Home  | CXsync Supervisor & Reporting Videos

CXsync Supervisor & Reporting Videos

CXsync Supervisor
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Silent Monitor, Coach, and Barge In on Phone Calls

 
 
CXsync Reporting
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Real Time Reporting on the Dashboard

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Report Designer

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Listen to Historical Call Recordings

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Historical Reports with Filters/Downloads - Historical Contacts

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Historical - ACD User

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Historical Reports and Metrics Glossary

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Survey Module

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Outbound Campaigns and Dialers

 
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Blind Transfer

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Consulted Transfer

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Voicemail Transfer

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Parking Calls

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Retrieving Parked Calls

 
Additional Features
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How to Access the Call History

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Adding Contacts to the Directory

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Setting Up Voicemail

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