Support, covered. Home | CXsync Admin Portal Videos CXsync Admin Portal Videos Getting StartedGeneral Settings and Side Menu Navigation Inviting New Users: Individual and Bulk Invitations Knowledge Base DevicesAdding VoIP Devices to a Contact Center (non-Yealink) Configure a Yealink Hardware Phone Greetings and menus Configuring Greetings Office Hours Configure Office Hours Best Practices: Holiday Rules ChannelsChannel Concurrency Rules & Timeout Written Channel Hours & Blacklist QueuesCreate Queues Queue Settings Assign Queues to Users Assign Language When You Assign Queues Queue Routing Rules User Management User States User Profiles Edit, Add, Delete Users & Extensions Quick Texts and CommunicationQuick Text & Replies Contact Manager Schedule a Follow-Up Call Management Manage Your Conference Bridge How to View and End Live Calls Disable Transfers